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 USE
 C A S E S 

Whatever challenges your business is facing, MSI can help.

 

Check out our library of use cases below and see where your journey begins

• Dispute resolution • Chatbot connection • Inbox management • User form administration • Helpdesk automation • Messenger automation • Email data parsing • Email address parsing

Communications

Organize and streamline internal and external communications and customer interactions.

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• Configuration management • Change approval • Product update rollout

DevOps

Facilitate feedback loops between teams so that iterative updates can be deployed faster to applications in production.

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• New hire contract creation • Onboarding • Linked-In candidate search • CV keyword filtering • Employee separation • Application processing • Payroll processing • Performance reporting

Human Resources

Find high performers, measure productivity, increase processing of employee information.

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• Speech to text conversion • Campaign reporting • Custom analytics • QR code generation • Website visitor monitoring • Marketing ROI Calculation

Marketing

Consolidate customer data across systems and increase customer engagement with automated reporting and analytics.

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• Customer onboarding • Eligibility checks • Sales to service handoff • Contact list validation • Contact list enrichment • Sales ROI calculator • RFP monitoring • Sales bonus calculator • Performance management • CRM task tracking • Custom deal monitoring • Sales call monitoring

Sales

Automate customer data input, lead validation and follow-up to free up to time for account managers and sales teams.

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• Order placement and scheduling • Best price monitoring • Returns processing • Supply chain data updates

Supply Chain

Automate inventory management, utilizing best price trackers and historical data to maintain optimal inventory levels.

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• Extracting Excel worksheets • Blank Excel row removal • Date and time format change • PDF splitting • PDF data extraction • XML to CSV conversion • Order routing • Sales bonus calculator • Scanned data extraction • Document template completion

Data management

Extract, analyze, and discover problems as well as reduce big data to usable format using automation.

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• Tax return data collection an uploads • Tax return filing status • GL management • Payment reminders • Annual questionnaire processing • Invoice generation • Account reconciliation • Invoice reconciliation • Custom financial reporting • Currency Updates

Finance

Consolidate and reconcile financial data, generate reports, and automate invoice and account processing.

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• Password generation • Legacy system automation • Printer maintenance • Data migration • Testing • VM setup and maintenance • User setup and configuration

IT

Easily maintain legacy systems or facilitate migration to new systems, boosting productivity.

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• Duplicate item detection • Manufacturing order processing • Multiple file character replacement • Internal system access management • Government website automation • Website data parsing • Service scheduling • Project management support

Operations

Eliminate errors and redundancies across internal operations, increasing productivity through automation.

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• KPI monitoring • Operational scheduling • Competitor price monitoring • Plan vs. Actual Updates • Planning data collection • Planning data management

Strategy

Facilitate business strategy with automated metrics tracking, competitive landscape monitoring, and strategic planning.

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